Privacy Policy

Initial information

The administrator of your personal data is: STW24 Spółka z ograniczoną odpowiedzialnością with its registered office at ul. Kowalska 4/203, 20-115 Lublin, NIP: 9462746081, KRS: 0001132766, REGON: 52991954100000.

Providing your personal data, as well as consent to their processing, are completely voluntary. The personal data you provide to us are processed by us only to the extent and for the purpose for which you have given your consent.

Providing data is necessary in order to:

  • implement the services of the stw24.net platform
  • implement the notification services provided by the stw24.net platform

(hereinafter referred to as: Services).

Remember!
About the need to update the personal data provided by you. This is necessary for the proper provision of the Services.

For matters related to the protection of your personal data, you can contact us by writing to the address office@stw24.net

All personal data provided to us are stored on our servers or on the servers of entities cooperating with us. We use appropriate technical and organizational safeguards to ensure the protection of personal data against unauthorized or unlawful processing, accidental loss, damage or destruction. Entities cooperating with us are also obliged to manage the data in accordance with the security and privacy requirements adopted by us.

What is the legal basis for the processing of your personal data?

We process your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (hereinafter referred to as: GDPR)

What personal data do we ask for and why?

Providing your data is necessary for;

  • order fulfillment
  • complaint handling
  • contact form

What data do we ask for:

  • email address
  • First name
  • Last name
  • phone number

To whom do we transfer these data:

  • The data will not be transferred to other entities

Do we also collect your data automatically?

When you visit the website stw24.net, we collect the following data:

  • Connection IP address
  • technical details provided by your browser
  • measurement data on when and how you use the Services
  • traffic data
  • Your history of transactions and their type

We collect this data in order to:

  • provide services provided by the STW24 platform

We collect this data using the following IT tools;

  • server
  • cookies
  • Google Analytics
  • Google AdWords

You can find more information on this topic in the Cookies Policy, which is an integral part of this Privacy Policy

The processing of your personal data also takes place when you order a service in the form of a Newsletter, as well as when you express your consent to participate in marketing campaigns.
Then we collect the following data;

  • email address

We collect this data in order to:

  • conduct informational correspondence to inform about changes occurring on the stw24.net platform
  • present the offer of innovations in the range of proposed services

We also inform you that in the event that you use the online forms available on this website – we make an inquiry within the reCAPTCHA plugin, which includes sending the IP address and possibly other data required by Google Inc.

How long do we store your personal data?

We store your personal data only for the period necessary to achieve the purposes indicated in this Privacy Policy.
Also keep in mind that we may need your data to handle potential claims (protecting you or the Administrator) or due to legal reasons for which we must or should keep them (e.g. tax regulations)
We assure you that when we no longer need your personal data to provide the Services or for other reasons, these data will be promptly deleted or anonymized.

Do we share your personal data with other entities?

We will share your data in situations where applicable law requires us to make them available to authorized state authorities.

What are your rights regarding the personal data you provide to us?

art. 7 para. 3 GDPR
You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent takes effect from the moment of its withdrawal. It does not affect the processing of your data carried out before you withdrew your consent.
Withdrawal of consent does not have any negative consequences for you, but may prevent further use of the Services that we can provide only with your consent.

art. 21 GDPR
You have the right to object to the processing of your personal data by us. If it is justified and there are no grounds for processing your data, we will remove the data against which the objection was raised.

art. 17 GDPR
You have the right to be forgotten. You can request that we delete your personal data:

  • If you have withdrawn your consent, to the extent that the personal data was processed based on your consent;
  • Your personal data has ceased to be necessary for the purposes for which it was collected or processed;
  • You objected to the use of your data for marketing purposes;
  • Your personal data is being processed unlawfully.

art. 18 GDPR
You have the right to request restriction of the processing of your personal data when:

  • you question the correctness of your personal data;
  • the processing of your data is unlawful;
  • your personal data has ceased to be necessary for the purposes for which we collected or used it, but it is needed for you to establish, assert or defend claims;
  • you objected to the use of your data – then we limit their processing for the duration of considering your objection

Remember!
If you submit a request to restrict processing, until it is considered, we will prevent you from using the platform services if it is related to the processing of the data covered by the request

art. 15 GDPR
You have the right to demand from us confirmation whether we process your personal data. If it turns out that we do process them, then you have the right to obtain access to them, you can also obtain information about the purposes, categories of processed personal data, about the recipients of these data, the planned period of storing your data, about the rights granted to you under the GDPR. You also have the right to obtain a copy of your personal data.

art. 16 GDPR
You have the right to submit a request to correct and supplement the personal data you provided.

art. 20 GDPR
You have the right to receive from us the personal data you have provided to us, and then transfer it to another data controller. You can also request that we do this for you, if it is technically possible.

Remember!
Despite the request to delete personal data, the objection or withdrawal of consent, we may retain certain of your personal data to the extent necessary for the purposes of establishing, pursuing or defending claims.
If you make any of the above requests, we will fulfill them or refuse to fulfill them immediately, but no later than within a month of receiving them.
However, if due to the complex nature of the request or the number of requests – we will not be able to fulfill your request within a month, we will fulfill it within the next two months, but we will inform you in advance of the intention to extend the deadline.

Remember!
At any time, you can report complaints, inquiries and requests regarding the processing of your personal data to us.

Remember!
If you believe that your right to personal data protection or other rights granted to you under the GDPR have been violated by us, you have the right to file a complaint with the supervisory authority, i.e. the Office for Personal Data Protection.

Changes to the Privacy Policy and other information

We reserve the right to make changes to the Privacy Policy if required by applicable law, if the operating conditions of the portal change, or if the change introduces a higher standard than the minimum required by law.
You are obliged to familiarize yourself with the above changes.

If you have any questions regarding the principles of confidentiality, data protection and processing, as well as the exercise of your rights, please contact us at office@stw24.net

Cookies policy

Cookies are IT data stored on users’ terminal equipment for the purpose of using websites. In particular, these are text files containing the name of the website from which they originate, the time of their storage on the end device and a unique number.

  1. The website does not automatically collect any information except that contained in cookies.
  2. Cookies are intended for the use of the website. The Operator uses these files for:
  3. the ability to log in and maintain the user’s session on each subsequent page of the website
    • to adapt the content of the website to the user’s individual preferences; in particular, these files recognise the user’s device in order to display the website in accordance with the user’s preferences
    • to create anonymous statistics, excluding the possibility of identifying the user.
    • the cookies used by the website operator’s partners, including in particular the users of the website, are subject to their own privacy policies.
  4. In order to ensure the security of the data entrusted to us, we have developed internal procedures and recommendations to prevent data from being made available to unauthorised persons. We monitor their implementation and continuously check their compliance with the relevant legal acts – the Personal Data Protection Act, the Act on Provision of Electronic Services, as well as all kinds of implementing acts and Community legislation.
  5. By default, web browsing software allows cookies to be placed on the User’s terminal equipment. These settings can be changed by the User in such a way as to block the automatic handling of ‘cookies’ in the settings of the web browser or to inform about their transmission to the User’s device each time.
  6. Users of the Website may change their cookie settings at any time. Detailed information on the possibility and methods of handling cookies is available in the settings of your software (web browser). Examples of editing options in popular browsers: – Mozilla Firefox: www.support.mozilla.org/pl/kb/ciasteczka – Internet Explorer: www.support.microsoft.com/kb/278835/pl – Google Chrome: www.support.google.com/chrome/bin/answer.py?hl=pl&answer=95647 – Safari: www.safari.helpmax.net/pl/oszczedzanie-czasu/blokowanie-zawartosci/
  7. The Operator of the Website informs you that changes to your browser settings may prevent the proper operation of the Websites.